MODULE
Overdue dropping without hurting the relationship.
Real-time aging, configurable cadence, tracked renegotiation. Collections runs as a process — not as improvisation at the front desk.
The problem
The problem
- Reactive collections — only when the family calls.
- No visibility of installment aging.
- WhatsApp negotiations with no record.
- Late fees applied differently by each staff member.
How Core solves it
How Core solves it
- 1Automatic aging by installment age (0-15, 16-30, 31-60, 61-90, 90+).
- 2Collection cadence per channel (email, WhatsApp, SMS, call) and per aging bucket.
- 3Guided renegotiation with scenario simulation and agreement logging.
- 4Escalation to coordination when an installment crosses a critical threshold.
The result
The result
- Overdue falling to single digits within months.
- Humanized collections because it happens before despair.
- Written, auditable agreements — end of 'they said they'd pay'.
- Clear data to inform decisions on scholarships, discounts, and dropout.
Each family with status, contact history, and a clear next step.